Psychosocial Safety Training – Psychgroup
Colleagues talking together in a modern workplace

Psychosocial Safety Training

Build capability. Create safer workplaces.

Explore our programs Book a 30 min discovery call

Capability development that helps leaders and organisations prevent psychosocial harm, meet their WHS obligations and create healthier, higher-performing workplaces. Delivered by registered psychologists with deep expertise in psychosocial risk, organisational behaviour and workplace mental health.

Programs can be delivered individually or combined into a tailored capability pathway based on your organisation’s needs.

Expert-led

Delivered by registered psychologists and specialists.

Practical

Real workplace examples, actionable tools and take-home resources.

Tailored

Customised to your systems of work, policies, practices and frameworks.

Impact-driven

Build capability that drives better outcomes and lasting change.

Our programs

Find the right program for your people

Select a program to see who it’s for, what’s covered and what participants take away.

Workshop + eLearning

Psychosocial Risk Management for Leaders

Build the confidence to identify psychosocial risks, understand legal responsibilities and respond early when concerns arise.

Half-day + 20–30 min eLearning

Workshop

Improve Psychological Health Through Better Work Design

Learn how good work design prevents psychosocial harm and develop practical improvements for your teams.

Half-day

Workshop

Psychological First Aid

Recognise when someone may need support, respond with compassion and connect people with the right help.

[Duration]

Executive Briefing

Governance for Boards and Senior Leadership

A concise briefing on the psychosocial duties, liabilities and oversight that apply at board and executive level.

90 mins

Interactive Co-Design Workshop

Connecting the Functions: Co-Designing a Coordinated Approach to Psychosocial Risk

Bring WHS, HR, Workplace Relations, Injury Management and operational leaders together to co-design a coordinated approach.

2 hrs

Interactive Workshop

From Data to Decisions: Building Psychosocial Risk Intelligence

Connect the information you already hold to spot emerging psychosocial risks and inform leadership decisions.

2 hrs

Workshop

Incident Investigations: Capturing Psychosocial Risk

Apply a psychosocial lens to incident investigations so they’re thorough, compliant and lead to prevention.

2 hrs

Workshop

Managing Psychosocial Risk Within and Beyond Conduct Investigations

Identify and manage psychosocial hazards before, during and after conduct investigations.

2 hrs

eLearning

Psychosocial Risk Management for General Employees

Foundational awareness of psychosocial risks for every employee. Self-paced, customisable and LMS-ready.

20–30 mins

Flexible delivery

Every program can be delivered in a way that works best for your team.

Face to faceIn-person sessions at your workplace
VirtualLive, interactive online sessions
eLearningShort, engaging online modules

Case study

Building psychosocial safety at a local city council

A tailored leadership program that built confidence and practical capability across the organisation.

150+

team members supported through our programs

92%

strongly endorsed the active learning reflections

93%

plan to apply their new skills immediately

Based on post-program evaluation surveys

Facilitator running a tailored training session

Need a tailored training program?

Every workplace is different. We customise our programs to reflect your industry, organisational context, policies, procedures and the real challenges your leaders and teams face.

Let’s design your program

Need expert guidance when situations arise?

Training builds a foundation, but leaders often face complex workplace situations long after the session ends. PsyRisk Assist (Psychosocial Risk Assist) is our coaching service for managers and people, safety and injury management teams, giving them access to experienced psychologists for practical advice on psychosocial risks, difficult conversations and complex situations.

Explore PsyRisk Assist

Ready to get started?

To discuss your training needs call 1300 611 993 or email admin@psychgroup.com.au

Request a training prospectus Book a 30 min discovery call

Psychosocial Risk Management for Leaders

Workshop + eLearning

Can be customised with your systems of work, policies, practices and frameworks in mind.

Duration

Half-day + 20–30 min eLearning

Audience

Senior leaders, managers, team leaders, supervisors

Delivery

In person | Online | eLearning

About this program

Effective leadership is one of the strongest protective factors against psychosocial harm. This practical, evidence-based program equips leaders with the confidence to identify psychosocial risks, understand their legal responsibilities and respond effectively when concerns arise.

Using real workplace scenarios and practical tools, participants build the skills to recognise warning signs, have difficult conversations, intervene early and foster psychologically healthy, safe and high-performing teams.

Participants will

  • Understand changes to WHS laws and how they apply to psychological health and safety
  • Recognise the most common psychosocial hazards and how they present in workplaces
  • Understand how hazards lead to harm and contribute to psychological injury
  • Identify when employees may be vulnerable and exposed to psychosocial hazards
  • Model psychologically healthy and safe leadership behaviours

Comprehensive workbook

A practical workbook containing key frameworks, tools and activities to support learning and workplace application beyond the session.

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

Improve Psychological Health Through Better Work Design

Workshop

Duration

Half-day

Audience

People managers, team leaders, HR business partners

Delivery

In person | Online

About this program

Good work design is one of the most effective ways to prevent psychosocial harm. The way work is designed directly influences psychological health, wellbeing and performance. Poor work design is one of the leading contributors to psychosocial risk, but it is also one of the most preventable.

This practical program helps participants identify work design risks, apply evidence-based frameworks and develop practical improvements that create healthier, safer and higher-performing workplaces.

Participants will

  • Identify work design factors that contribute to psychosocial risk
  • Apply the Job Demands–Resources (JD-R) model in practice
  • Understand the principles of good work design and why they matter
  • Analyse real workplace challenges and opportunities for improvement
  • Develop practical work redesign actions to prevent harm

Work design toolkit

Practical frameworks, assessment templates and action planning tools to help improve work design and reduce psychosocial risk.

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

Psychological First Aid

Workshop

Duration

[Duration]

Audience

[Audience]

Delivery

[In person | Online]

About this program

Psychological First Aid is about recognising when someone may need support, responding in a practical and compassionate way, and connecting people with appropriate help when required.

We encourage participation and respectful discussion. There is no expectation that anyone share personal experiences, and participants are welcome to step away if needed. Our aim is to create a safe and supportive learning environment while developing practical leadership and people-support skills.

Participants will

  • Understand critical incidents and common workplace stress and trauma reactions
  • Know what Psychological First Aid is, and what it isn’t
  • Apply the five elements of effective support
  • Use the Look, Listen, Link approach in real situations
  • Build confidence through skills practice and case studies
  • Follow appropriate escalation and referral pathways
  • Practise self-care and sustainable support

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

Governance for Boards and Senior Leadership

Executive Briefing

Duration

90 mins

Audience

Board members, C-suite executives, company secretaries, senior leaders

Delivery

In person | Online

About this program

Psychosocial risk is now a board-level responsibility. Board members and senior executives can be held accountable for how psychosocial risks are governed within their organisation, yet many leaders remain unclear about what good governance looks like.

This concise session outlines the evolving regulatory landscape for psychosocial risk in Australia, the duties and liabilities that apply at the governance level, and the strategic frameworks needed to embed psychosocial risk management across the organisation.

Participants will

  • Understand the governance responsibilities of boards, officers and PCBUs under Australian WHS legislation
  • Apply due diligence principles to strengthen board oversight of psychosocial risk
  • Understand what ‘reasonably practicable’ means and how it informs board decision-making
  • Monitor the key psychosocial risk indicators and reporting that support effective governance
  • Ask management the right questions to strengthen oversight, accountability and performance

Board governance checklist

The key questions to ask management, the risk indicators to monitor and the essential elements of effective psychosocial risk oversight.

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

Connecting the Functions: Co-Designing a Coordinated Approach to Psychosocial Risk

Interactive Co-Design Workshop

Clarifying responsibilities, strengthening response pathways and designing effective organisational controls.

Duration

2 hrs

Audience

WHS/OHS, HR, Workplace Relations, Injury Management, operational leaders

Delivery

In person | Online

About this program

Effective psychosocial risk management relies on coordination across WHS, HR, Workplace Relations, Injury Management and operational leadership. When these functions work in silos, organisations can experience fragmented responses, unclear accountabilities, duplicated effort, delayed intervention and an over-reliance on individual case management rather than addressing underlying work-related hazards.

This interactive workshop brings key stakeholders together to map current responsibilities and response pathways, identify gaps and overlaps, and co-design a shared approach that connects individual concerns with broader organisational hazards and work design.

Participants will

  • Understand how each function contributes to identifying, assessing, controlling and reviewing psychosocial risks
  • Recognise the challenges of fragmented responsibilities, disconnected processes and inconsistent escalation
  • Identify key stakeholders, decision makers and opportunities for cross-functional collaboration
  • Distinguish between responding to individual concerns and addressing broader work-related hazards
  • Apply a coordinated approach to consultation, information sharing, escalation and selecting controls
  • Identify practical ways to strengthen processes, clarify responsibilities and improve prevention

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

From Data to Decisions: Building Psychosocial Risk Intelligence

Interactive Workshop

Connecting organisational information to identify risk, influence leadership and drive preventive action.

Duration

2 hrs

Audience

People leaders, HR, WHS/OHS, Workplace Relations, Injury Management

Delivery

In person | Online

About this program

Organisations collect significant information about their workforce, including incidents, complaints, absenteeism, turnover, claims, surveys and operational performance. But it is often held across different functions, analysed in isolation or reported as standalone metrics, making it hard to spot emerging psychosocial hazards or communicate concerns to senior leadership.

This workshop shows how to bring different sources of workforce, operational and safety information together, triangulate them to recognise emerging patterns, and translate findings into clear insights that support decision making, risk prioritisation and preventive action.

Participants will

  • Identify the sources of organisational information that provide insight into psychosocial hazards
  • Understand the strengths, limitations and gaps of individual datasets
  • Triangulate multiple sources to identify emerging patterns and underlying work-related factors
  • Distinguish between data trends, risk indicators and evidence needing investigation or consultation
  • Translate information into clear, evidence-informed insights for leadership decision making
  • Strengthen reporting, monitoring, collaboration and accountability for psychosocial risk intelligence

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

Incident Investigations: Capturing Psychosocial Risk

Workshop

Duration

2 hrs

Audience

WHS officers, safety managers, team leaders, HR professionals

Delivery

In person | Online | Webinar

About this program

Designed for those who conduct or oversee workplace incident investigations, this program equips participants with the knowledge and skills to identify, capture and address psychosocial hazards as part of the investigation process.

Participants learn to move beyond physical hazard analysis to recognise underlying psychosocial contributors such as work demands, poor support, bullying or organisational factors, ensuring investigations are thorough, compliant and lead to meaningful preventative action.

Participants will

  • Apply a psychosocial risk lens to incident investigations, including incidents not initially linked to psychological health
  • Identify how people, systems, work design and organisational factors contribute to incidents
  • Embed meaningful consultation to strengthen evidence, findings and preventative actions
  • Differentiate between physical and psychosocial contributors to workplace incidents
  • Use a hands-on investigation template to translate findings into targeted action

Ready-to-use investigation template

A practical investigation template with step-by-step guidance to strengthen investigations and support better workplace outcomes.

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

Managing Psychosocial Risk Within and Beyond Conduct Investigations

Workshop

Duration

2 hrs

Audience

People & Culture leaders, WHS officers, HR, legal and compliance teams

Delivery

In person | Online | Webinar

About this program

This program addresses the intersection of misconduct processes and psychosocial risk, a growing area of regulatory focus.

Participants learn how to identify and manage psychosocial hazards that can arise before, during and after conduct investigations, including trauma-informed approaches, managing risks to all parties and ensuring processes themselves do not create or worsen harm. Suitable for anyone responsible for complaints, disciplinary matters or workplace investigations.

Participants will

  • Understand why investigations can reveal psychosocial risks even when allegations are unsubstantiated
  • Understand the human experience of investigations for complainants, respondents and the broader workplace
  • Apply trauma-informed communication techniques that support psychological safety
  • Implement psychologically safe investigation practices that reduce the risk of further harm
  • Apply practical case studies to strengthen decision-making and outcomes

Comprehensive workbook

The key principles of psychosocial risk management through investigations, and how to apply trauma-informed and person-centred principles.

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call

Psychosocial Risk Management for General Employees

eLearning

An ideal starting point for organisation-wide awareness, staff induction, refreshers and large or geographically dispersed workforces.

Duration

20–30 mins

Audience

All employees, new starters, general staff

Delivery

eLearning (self-paced)

About this program

An accessible and engaging program for all employees that builds foundational awareness of psychosocial risks in the workplace. Participants learn what psychosocial hazards are, how they can affect health and wellbeing, their own rights and responsibilities, and what to do if they experience or witness a concern.

The program promotes a culture of openness and early intervention, empowering employees to be active participants in a safe and healthy workplace.

Participants will

  • Understand the fundamentals of psychosocial health and safety and why it matters at work
  • Recognise common psychosocial hazards and how they affect health, wellbeing and performance
  • Identify early warning signs in themselves and others, and know when and how to seek support
  • Understand individual responsibilities and how to raise concerns through the right channels
  • Contribute to a psychologically safe workplace through everyday actions and behaviours

Designed to fit your organisation

Customisable with your branding, examples, reporting channels and Employee Assistance Program details. SCORM-compatible and LMS-ready.

Talk to us about this program

Every program can be customised to your industry, policies and the real challenges your leaders and teams face.

Enquire about this programBook a discovery call