Psychosocial Risk Manager Assist Program
On-demand telephone support for leaders managing psychosocial risks, mental health concerns, and complex workplace issues.
Think of it as an EAP designed exclusively for supervisors, team leaders, managers, HR professionals, WHS/OHS teams, and executives.
Our consultants provide immediate, practical guidance grounded in WHS/OHS legislation, helping leaders act safely, confidently, and in line with duty of care obligations.
Meet some of our clients
The Risk Manager Assist Program
What is the Manager Assist Program?
A dedicated, on-demand support service for leaders managing psychosocial risks, mental health concerns, and complex workplace issues. Think of it as an EAP designed exclusively for supervisors, team leaders’ managers, human resource and work health and safety professionals and the executive suite. This dedicated service provides immediate, practical guidance grounded in WHS/OHS legislation to manage psychosocial risks as well as providing you guidance and advice to manage employee performance and mental health.
How is it different to traditional EAP
Unlike traditional EAP lines, which provide confidential counselling directly to employees, the Manager Assist Psychosocial Risk Line is designed specifically for leaders. It gives managers, supervisors, HR teams, and executives immediate access to expert advice on psychosocial risks — helping them navigate complex people challenges, meet duty of care obligations, and respond with clarity and confidence. Where EAP supports the individual, Manager Assist empowers the leader to manage risks, protect wellbeing, and uphold compliance.
Why It Matters
Modern managers carry legal obligations under WHS/OHS (Psychological Health) Regulations. They are expected to address psychosocial hazards, workplace behaviour concerns, and employee wellbeing issues — often without specialist training.
Psychgroup gives leaders the clarity and confidence to:
- Manage psychosocial risks in real time
- Be provided with dedicated support to manage employees experiencing mental health challenges
- Navigate performance, conduct, or injury cases through a psychosocial lens
- Develop risk controls, self-care plans and individual risk assessments
- Respond effectively to critical events or escalating risks
What We Provide
1. Psychosocial & WHS/OHS advice and guidance
- Practical guidance on identifying and controlling psychosocial hazards
- Support in meeting regulatory compliance (“reasonably practicable” standards)
2. Injury management and early intervention
- Advice on supporting staff with compromised mental health
- Early intervention strategies
3. Performance & Case Management
- Guidance for performance issues, behaviour concerns, and complex HR matters
- Strategies that balance compliance, wellbeing, and organisational risk
4. Individual Risk Assessments & Self-Care Planning advice
- Advice on immediate support for higher-risk employees
- Development of safe work strategies & wellbeing plans
5. Critical Event Response
- Immediate support following harassment, workplace injury, or traumatic events
Tools & Resources Included
Managers receive access to:
- A dedicated psychosocial & WHS line for your business
- Practical templates and resources as part of the program
- Guidance on Individual/team level risk assessment frameworks
- Support plans for employees who require reasonable adjustments
- WHS/OHS compliant process guides
- Priority support from psychologists & WHS specialists
The Value
Confidence
Managers respond decisively and safely.
Compliance
WHS obligations are met without gaps.
Care
Employees receive timely, appropriate support.
Cost-Effective
Expert guidance without legal or specialist consulting fees.
Who It’s For
People Leaders
Supervisors & Managers
HR & People & Culture teams
WHS/OHS specialists
Senior Executives, CEOs, CFOs & Boards
Why Organisations Choose Psychgroup
Independent, expert advice without conflict
Deep WHS/OHS and psychosocial risk expertise
Human-centred, psychologically informed guidance
Compliance-oriented frameworks aligned with regulation
Resources that reduce legal exposure and improve employee experience
Testimonials
People Leaders
I wasn’t sure how to respond to a team member showing signs of stress. The advisory line gave me clear, practical steps that made all the difference.Amelia Hartley
General Manager, Safety and Risk
Supervisors & Managers
I knew our physical safety risks, but psychosocial was new to me. The guidance helped me understand my responsibilities and take action without hesitation.Jordan Malik
Senior Risk & Compliance Manager
HR & People & Culture Teams
We had an employee we were really worried about. The psychosocial risk line gave us amazing, just-in-time advice that helped us respond with care and confidence.Claudia Reyes
Head of Operations & Service Delivery
We do Support Differently
Psychosocial risk guidance and support for leaders, managers and safety professionals
Inclusions
- Specialist support: mental health & performance management
- Critical Incident Response
- Injury Management & Early Intervention
- Psychosocial & WHS/OHS Guidance
- Reasonably Practicable Control Guidance
- Support to meet compliance standards
- Individual Risk Assessments
- Psychosocial Care Plans
Standard Manager Assist Program
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Psychgroup Psychosocial Manager Assist Program
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Standard Manager Assist Program
- Specialist support: mental health & performance management
- Critical Incident Response
- Injury Management & Early Intervention
- Psychosocial & WHS/OHS Guidance
- Reasonably Practicable Control Guidance
- Support to meet compliance standards
- Individual Risk Assessments
- Psychosocial Care Plans
Psychgroup Psychosocial Manager Assist Program
- Specialist support: mental health & performance management
- Critical Incident Response
- Injury Management & Early Intervention
- Psychosocial & WHS/OHS Guidance
- Reasonably Practicable Control Guidance
- Support to meet compliance standards
- Individual Risk Assessments
- Psychosocial Care Plans
Support Your Leaders With Expert Guidance
Give managers the confidence, clarity, and tools to manage psychosocial risk effectively.
Why Organisations Choose Psychgroup
- Independent, expert advice without conflict
- Deep WHS/OHS & psychosocial risk expertise
- Human-centred guidance grounded in regulation
- Frameworks that reduce legal exposure and improve employee experience